Ishaya Jewels Shipping Policy

At Ishaya Jewels, we are dedicated to delivering your exquisite jewelry pieces with care and efficiency. Please read our shipping policy to understand how we handle the shipping of our products:

1. Processing Time:

  • Orders are typically processed within 1-3 business days after payment verification, except for custom or personalized pieces which may require additional processing time.

2. Shipping Methods:

  • We offer a range of shipping options, including standard and expedited shipping. The available shipping methods will be displayed during the checkout process.
  • International shipping is available, and shipping costs and delivery times may vary depending on the destination.

3. Shipping Costs:

  • Shipping costs are calculated based on the weight of the items, shipping method selected, and the destination address. You can view the shipping costs during the checkout process.

4. Estimated Delivery Times:

  • Your order is likely to be delivered within 7-10 business days. Please note that these are approximate estimates, and actual delivery times may vary.

5. Order Tracking:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information, allowing you to monitor the progress of your delivery.

6. Shipping Address:

  • Please ensure that the shipping address provided during the checkout process is accurate and complete. We are not responsible for delivery issues arising from incorrect or incomplete address information.

7. Delayed Shipments:

  • While we make every effort to deliver your orders promptly, please be aware that occasional delays may occur due to factors beyond our control, such as weather conditions or carrier-related issues.

8. International Customs and Duties:

  • International customers are responsible for any customs duties, taxes, or fees that may be imposed by their country’s customs authorities. We recommend checking with your local customs office for information on potential charges.

9. Lost or Damaged Shipments:

  • In the event that your order is lost or arrives damaged, please contact our customer support team immediately so that we can assist in resolving the issue.

10. Contact Us:

  • For any shipping-related inquiries or concerns, please don’t hesitate to reach out to our customer support team at hello@ishayajewels.com

Ishaya Jewels strives to ensure a smooth and reliable shipping experience for our valued customers. Please refer to our website for any updates or revisions to this shipping policy. Thank you for choosing Ishaya Jewels for your jewellery needs.